The problem
Delivery across MENA still runs on manual work: dispatchers assign orders by phone, nobody sees drivers live, cash-on-delivery money leaks through slow reconciliation, and support teams drown in “where is my order” messages — costs couriers and merchants absorb on every route.
How it works
Olivery offers an end-to-end, low-code/no-code delivery platform. Couriers, retailers, and e-commerce brands consolidate every step — order creation, automated routing, driver tracking, cash-on-delivery reconciliation, and customer notifications — into one dashboard that non-technical ops teams configure themselves, cutting costs and delivery times while lifting customer satisfaction.
Pain points
Spreadsheet dispatch, invisible drivers, COD cash gaps, repetitive status inquiries, and delivery software that needs engineers the courier doesn’t have.
Business model
Subscription SaaS for delivery operations: logistics providers and merchants pay recurring fees to run on Olivery, with the roadmap adding AI-powered predictive routing, automated data entry, and proactive customer support.
Challenges
Operating in nine countries multiplies integration and onboarding work across fragmented courier ecosystems; and bigger logistics suites plus couriers’ own in-house tools compete on price for the same dispatch workflows.
Funding
- Raised: undisclosed joint seed investment (Jul 2025) from Ibtikar Fund and Flat6Labs Mashreq Seed Fund — Flat6Labs’ first institutional backing followed on in the Ibtikar-led round — earmarked for AI features, regional expansion, and customer onboarding.
Latest — Jul 2025
In July 2025 Olivery announced its joint seed investment from Ibtikar Fund and Flat6Labs Mashreq Seed Fund to scale its no-code delivery platform across MENA, serving 200+ active clients in nine countries while launching AI-powered routing and support features.