publicJahez

Jahez delivers dinner across 100+ cities — then buys its Gulf expansion

Order food from 50,000+ restaurants in 100+ cities — Saudi-grown delivery now expanding across the Gulf via Qatar's Snoonu.

اطلب طعامك من أكثر من ٥٠ ألف مطعم في أكثر من ١٠٠ مدينة — شركة توصيل سعودية تتوسع في الخليج عبر «سنونو» القطرية.

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  1. The Bottleneck

    What was broken?

    Ordering food outside Riyadh meant patchy coverage, late couriers, and restaurants juggling phone orders with no delivery fleet.

  2. The Move

    Why it worked

    Nailed Saudi secondary cities while rivals fought over Riyadh, then bought growth abroad instead of building it — Snoonu in Qatar plus Oman and Kuwait launches.

  3. The Trap

    Battle scars

    Promotions and driver costs squeeze margins even as orders grow; Keeta and global players force a discount war; integrating Snoonu across four countries.

The problem

Saudi food delivery was a Riyadh game: smaller cities got late couriers and thin restaurant choice, while independent restaurants had no fleet, no online storefront, and no way to reach customers beyond phone orders.

How it works

Everything runs through the Jahez app: the customer orders, Jahez’s Logi courier network picks up and delivers, the restaurant gets settled minus commission. The group now replicates that loop abroad through Snoonu — its 76.56%-owned Qatari super-app — with launches in Nizwa and Sohar (Oman) during 2026 and Muscat next.

Pain points

Delivery reliability outside capitals, restaurants locked out of e-commerce by logistics costs, and customers churning after one cold, late order.

Business model

Commission on every order plus delivery fees, subscriptions, e-payment services, and advertising sold to merchants — a take-rate stack on SAR 4.82 billion of half-year GMV.

Challenges

Growth is bought with promotions: gross margin slid to 20.6% in H1 2026 on campaign and volume costs. Keeta’s SAR 1 billion Saudi push intensifies the discount war, and Snoonu must be stitched across Qatar, Oman, Kuwait, and KSA operations.

Funding

  • Raised: MISSING (public company; historical private raises undisclosed in citable sources).
  • Valuation: MISSING.
  • Listed on Tadawul TASI Main Market (6017); Snoonu stake acquisition completed October 2025.

Latest — August 2026

On 12–13 August 2026 Jahez reported H1 2026: GMV SAR 4.82 billion (+40%), orders 67.8 million (+23.5%), net revenue SAR 1.49 billion (+36.1%) with the international segment up 403% on Snoonu consolidation — while gross margin compressed to 20.6% under promotional pressure.

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